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 Post subject: HESH scenery installation [Solved]
New postPosted: Sun Jul 11, 2010 11:06 pm 
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Joined: Sun Jul 11, 2010 11:02 pm
Posts: 4
Hi,

I just bought your HESH scenery from the SimMarket website. I have attempted to install it but a promt saying "There seems to be a problem with your microsoft flight simulator installation. The registry is not configured properly", and it sends me here. I've never had any problem installing scenery before...

Help! What do I do?


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 Post subject: Re: HESH scenery installation
New postPosted: Sun Jul 11, 2010 11:59 pm 
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FA
FA
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Joined: Wed Sep 23, 2009 1:33 am
Posts: 128
Location: Cairo, Egypt
Hello sir;

Your message will be forwarded to our technical.

Sorry for inconvenience.

Thanks.

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 Post subject: Re: HESH scenery installation
New postPosted: Mon Jul 12, 2010 2:10 am 
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FA
FA

Joined: Thu Sep 17, 2009 10:32 pm
Posts: 119
Hi shaunkip

I am sorry you had to stumble over the 64bit and registry problem. But hey, the bright side is that this problem already has a fix on this thread :

viewtopic.php?f=10&t=37

Please feel free to contact us again here or by email on support@simdesigngroup.com if you still have problems.

Thanks for purchasing our products.

Baher Hosni
SDG

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 Post subject: Re: HESH scenery installation
New postPosted: Mon Jul 12, 2010 11:03 am 
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Joined: Sun Jul 11, 2010 11:02 pm
Posts: 4
Hi, thanks for the speedy reply. I followed the link provided, downloaded the fix but it still doesn't want to install. I have editted the path in the INI file with its correct location, but I get another prompt saying, "Could not find the MS flight simulator path in the registry nor the INI file!" And once again I'm sent here. I have tried everything I can possible think of. Any Ideas?


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 Post subject: Re: HESH scenery installation
New postPosted: Mon Jul 12, 2010 11:22 am 
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FA
FA

Joined: Thu Sep 17, 2009 10:32 pm
Posts: 119
Hi again

Please confirm that you still have not installed the product. I am asking since our systems now say that you did!

If your attempts have not worked until now, please confirm that you are trying to install this product on FS2004 and not FSX.

Baher Hosni

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 Post subject: Re: HESH scenery installation
New postPosted: Mon Jul 12, 2010 11:26 am 
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Joined: Sun Jul 11, 2010 11:02 pm
Posts: 4
Well after my last post I managed to get it to install. However having entered Flight simulator the scenery was non-existant.... I have since uninstalled it and would like to try a second installation. Any ideas?


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 Post subject: Re: HESH scenery installation
New postPosted: Mon Jul 12, 2010 11:27 am 
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Joined: Sun Jul 11, 2010 11:02 pm
Posts: 4
Yeah its definately FS2004.


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 Post subject: Re: HESH scenery installation
New postPosted: Mon Jul 12, 2010 11:41 am 
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FA
FA

Joined: Thu Sep 17, 2009 10:32 pm
Posts: 119
Ok..

Please go through the license reactivation process at:

http://www.simdesigngroup.com/shop/inde ... EMAIL_VERI

After a successful reactivation of your license, go ahead and install the product as you did before. After the setup software completes, please do _not_ change anything with the installation [file locations especially]. Then load the simulator starting at HESH.

If you still cannot find any scenery, please send me the scenery.cfg file you along with the backup that our setup generated by email as attachments. I will need those to analyse your problem.

Sorry for all the inconvenience

Baher Hosni

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