Hello Ralf
Thanks for contacting us. Some email service providers with very high spam protection may sometimes block emails from our system. I have reactivated your key and you may now use the installer directly.
We can also change the address we have on the system for you. Gmail is very friendly to our system is you have an address with them. Of we may change it to some other address that you have so you can reactivate your key using our website. If you wish to do that, please send us an email on
support@simdesigngroup.com We are also ready to reactivate your key as many times as you with and at any time if your drop us a line to our support address above
Awaiting your feedback
All the best