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 Post subject: Elevation
New postPosted: Thu Jun 04, 2015 4:08 am 
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Joined: Thu Jun 04, 2015 3:58 am
Posts: 2
Hello , when I Downloaded hecax last night the elevation is lower than the sim itself. I attached a file of how it looks like, hope you can help out, i just bought the scenery and really looking forward to fixing it.


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 Post subject: Re: Elevation
New postPosted: Thu Jun 04, 2015 6:40 am 
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FA
FA

Joined: Thu Sep 17, 2009 10:32 pm
Posts: 119
Hello sir

Thanks for contacting us. We were unable to view the attached screenshot for some strange reason. In your FSX main folder, cut the files SDGCVO91.BGL to SDGCVO97.BGL and SDGCVO100.BGL to SDGCVO106.BGL and paste them in a separate folder on your computer where you can find them later.

Start FSX, load the product and kindly tell what effect that has on your problem.

You can always contact us on our support email address to.

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 Post subject: Re: Elevation
New postPosted: Thu Jun 04, 2015 6:27 pm 
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Joined: Thu Jun 04, 2015 3:58 am
Posts: 2
thank you for the fast reply but unfortunately it did not help , i uploaded images of the problem , please take a look at them.


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 Post subject: Re: Elevation
New postPosted: Thu Jun 04, 2015 6:40 pm 
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FA
FA

Joined: Thu Sep 17, 2009 10:32 pm
Posts: 119
Please send them to our support email address

Thanks

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 Post subject: Re: Elevation
New postPosted: Thu Jun 04, 2015 9:13 pm 
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FA
FA

Joined: Thu Sep 17, 2009 10:32 pm
Posts: 119
Also, please tell us if you have any mesh and terrain altering add-ons like FTX or Global Vector.

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